*Please note I do not have a receptionist, I work solo, so I may not be able to get back to your text/s until I finish with my client, please keep this in mind.
Cancellations: 24 hours notice is required to avoid a 50% cancellation fee. If under 10 hours and a replacement booking can’t be made (if I have a waitlist I will try to fill your spot, no guarantees) 100% of your treatment price is required to cover the booking.
No future bookings can be made until the fee is paid.
No Show: If you do not show up for your appointment a 100% no show fee is required.
No future bookings can be made until the fee is paid.
**Payments to be made within 24 hours.
Note: For PMU appointments this is different. See that page.
Late Arrivals: If you are running late, an sms with details is appreciated. I will then carry out the treatment to the end of the appointment time as booked. If there is time after your appointment available I can extend it to make up time but you will be charged for the extra time.
Thank you for respecting my time and business.